Cookie Policy.

We use cookies and similar technologies to operate, protect and improve our website.

Depending on your choices, cookies may be used for:

• Website security and fraud prevention.
• Shopping basket and checkout functionality.
• Customer account and login features.
• Remembering website and cookie preferences.
• Measuring website use and performance.
• Understanding advertising and sales conversions.
• Providing relevant advertising where consent has been given.

Strictly necessary cookies support services and features requested by you.

These may include:

• Keeping the website and checkout secure.
• Remembering products placed in your basket.
• Processing checkout and payment steps.
• Keeping you signed in to your account.
• Remembering your cookie preferences.
• Balancing website traffic and preventing malicious activity.

Because these cookies are necessary to provide requested website functions, they may be used without obtaining consent. Blocking them through your browser may prevent parts of the website from working properly.

We may use Google Analytics to understand how visitors use Flame Hub, identify areas for improvement and monitor website performance.

Analytics information may include:

• Pages viewed and links selected.
• Approximate session duration.
• Device and browser information.
• How visitors arrived at our website.
• Website errors and performance information.

Analytics cookies requiring consent will only be activated after you have provided permission through our cookie consent system.

We may use advertising technologies to measure the effectiveness of marketing campaigns, understand conversions and, with your permission, display advertising relevant to your interests.

Depending on the services used by Flame Hub, these may include:

• Google Ads and Google Shopping.
• Meta advertising services, including Facebook and Instagram.
• Other advertising or conversion-measurement providers.

These technologies may record activities such as viewing products, adding items to your basket, beginning checkout or completing an order.

Marketing cookies and similar technologies requiring consent will only be activated after permission has been provided.

Functional cookies may remember settings and choices that allow the website to provide enhanced features.

These may include:

• Remembering preferred website settings.
• Saving selected options or recently viewed products.
• Supporting live-chat or customer-service features.
• Providing embedded content or interactive website functions.

Whether consent is required depends on whether the technology is essential to a service you have requested.

Some technologies may be provided by third parties that help us operate, analyse, advertise or improve our website.

Third-party providers may process information in accordance with their own privacy and cookie policies.

Where required, their technologies will be controlled through our consent-management system.

We recommend reviewing the privacy information provided by relevant third-party services.

When you first visit Flame Hub, our cookie banner allows you to accept, reject or manage optional cookie preferences.

Strictly necessary cookies support essential functions such as maintaining your basket, securely processing checkout and remembering your preferences.

Non-essential analytics, functional and marketing technologies will only be activated where the necessary consent has been provided.

You can review, change or withdraw your consent at any time using the cookie settings or preference tool available on our website.

Withdrawing consent stops future use of the relevant non-essential technologies. It does not affect processing carried out before withdrawal.

Most browsers allow you to view, block or delete cookies through their privacy or security settings.

Browser controls vary depending on your device and software. Please consult your browser provider's help information for instructions.

Important: Blocking all cookies may prevent important website features from working correctly, including the shopping basket, account login and checkout.

The specific cookies used by Flame Hub may change as website features, plugins and service providers are updated.

Our cookie banner or cookie-preference tool should provide details of the cookies currently detected or configured, including their category, provider, purpose and duration where available.

We periodically review the technologies used on our website and aim to remove those no longer required.

We may update this Cookie Policy when our website, services, legal obligations or use of cookies changes.

The latest version will be published on this page, with the last updated date amended as appropriate.